Accessibility Statement

Effective Date: August 18, 2026
Last Updated: August 18, 2026

SAPER is committed to making our websites, digital services, content, and online experiences accessible and usable by as many people as reasonably possible.

We recognize that accessibility is an ongoing process. We aim to identify, remove, and prevent barriers that may make it difficult for people with disabilities to access or use our digital properties.

1. Our Commitment

SAPER is committed to improving accessibility through thoughtful design, development, content creation, testing, and ongoing improvement.

Where practical and appropriate, we seek to incorporate accessibility considerations into:

• Websites
• Digital platforms
• Software
• Online forms
• Documents
• Content
• Navigation
• User interfaces
• Communications
• Customer and support experiences

Our goal is to provide digital experiences that are usable, understandable, and accessible to people with a wide range of abilities and circumstances.

2. Accessibility Principles

When developing and maintaining our digital properties, SAPER aims to consider principles including:

• Inclusion
• Usability
• Clarity
• Consistency
• Flexibility
• Compatibility with assistive technologies
• Keyboard accessibility
• Readability
• Perceivable information
• Understandable interactions

Accessibility considerations may vary depending on the technology, service, content, and intended use.

3. Web Accessibility

SAPER aims to improve the accessibility of its websites by considering recognized accessibility practices and standards, including the Web Content Accessibility Guidelines (WCAG) where appropriate.

Accessibility considerations may include:

• Meaningful alternative text for appropriate images
• Sufficient colour contrast
• Keyboard-accessible navigation and controls
• Clear headings and page structure
• Descriptive links
• Accessible forms and form controls
• Captions or transcripts where appropriate
• Clear and understandable content
• Appropriate focus indicators
• Compatibility with commonly used assistive technologies
• Avoidance of unnecessary accessibility barriers

We may not always achieve full accessibility across every page, feature, document, or service.

Some content or functionality may be provided by third parties or may be subject to technical limitations.

4. Documents and Digital Content

SAPER aims to create digital documents and content that are accessible where reasonably practical.

This may include consideration of:

• Document structure
• Headings
• Readable typography
• Alternative text
• Document navigation
• Colour and contrast
• Accessible tables
• Meaningful link text

Older documents, archived materials, third-party materials, or other content may not always meet current accessibility practices.

Where an accessible alternative is reasonably available, SAPER may provide or make available an alternative format.

5. Third-Party Content and Services

Some SAPER websites and services may include content, applications, integrations, widgets, payment systems, communication tools, or other functionality provided by third parties.

SAPER does not control the accessibility of third-party systems.

Where practical, SAPER seeks to consider accessibility when selecting or implementing third-party technologies.

6. Ongoing Improvement

Accessibility is an ongoing process.

SAPER may periodically review its digital properties and identify opportunities to:

• Remove accessibility barriers
• Improve usability
• Improve compatibility with assistive technologies
• Improve accessible content
• Improve navigation and interaction
• Incorporate accessibility considerations into new products and services

As SAPER's websites, platforms, and services evolve, accessibility practices may also evolve.

7. Feedback and Accessibility Barriers

We welcome feedback from people who encounter accessibility barriers when using SAPER websites, services, content, or other digital properties.

If you encounter an accessibility barrier, please contact SAPER through the SAPER Contact page.

When reporting an accessibility issue, it is helpful to provide:

• The SAPER website, page, or service involved
• A description of the barrier
• The type of assistance or alternative format you need, if applicable
• Any other information that may help us understand and address the issue

You do not need to provide medical information or identify a disability in order to report an accessibility barrier.

8. Alternative Formats and Assistance

If information or content provided by SAPER is not accessible to you, please let us know through the SAPER Contact page.

Where reasonably practical, SAPER will consider requests for an alternative format or another reasonable way to access the information.

The available solution may depend on the nature of the content, the technology involved, and the circumstances of the request.

9. Accessibility and New Technologies

SAPER develops and uses evolving technologies, including software platforms, automation, artificial intelligence, and other digital tools.

New technologies can introduce both opportunities and accessibility challenges.

SAPER aims to consider accessibility when designing and implementing new digital experiences and will continue to improve accessibility practices as technologies and standards evolve.

10. Accessibility Standards

SAPER may use recognized accessibility standards and guidance as references when developing and improving digital properties.

Where appropriate, this may include WCAG and other recognized accessibility practices.

Reference to an accessibility standard does not constitute a guarantee that every SAPER website, page, document, platform, or service fully conforms to that standard at all times.

11. Accessibility and Legal Requirements

SAPER is committed to complying with accessibility requirements that apply to its activities and services.

The specific legal accessibility requirements applicable to an organization can depend on factors including jurisdiction, industry, service, and organizational structure.

Nothing in this Accessibility Statement is intended to represent that SAPER is subject to a particular accessibility law or regulation where that law does not apply.

12. Changes to This Statement

SAPER may update this Accessibility Statement as our accessibility practices, digital properties, services, or applicable requirements evolve.

When changes are made, SAPER will update the Last Updated date at the top of this statement.

13. Contact

If you encounter an accessibility barrier or require assistance accessing SAPER content or services, please use the SAPER Contact page.

We welcome feedback that helps us identify and reduce accessibility barriers.

Last Updated: August 18, 2026

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