Acceptable Use Policy

Effective Date: August 18, 2026
Last Updated: August 18, 2026

This Acceptable Use Policy establishes the standards for acceptable and responsible use of SAPER websites, platforms, software, services, systems, accounts, networks, and related digital resources.

This policy applies to users who access or use SAPER services, whether those services are publicly available or provided through an account, subscription, customer relationship, or other arrangement.

This policy supplements the SAPER Terms of Use and any additional terms applicable to a particular SAPER product or service.

1. Purpose

SAPER provides technology platforms, software, digital services, content, tools, and related resources to help organizations operate, communicate, market, grow, and accomplish more.

SAPER expects users to use these resources lawfully, responsibly, securely, and in a manner that does not interfere with other users, SAPER systems, or third parties.

2. Lawful Use

You may use SAPER services only for lawful purposes and in compliance with applicable laws and regulations.

You must not use SAPER services to facilitate, encourage, promote, or participate in unlawful activity.

This includes using SAPER services to:

• Commit or facilitate fraud
• Engage in identity theft
• Impersonate another person or organization
• Facilitate unauthorized financial transactions
• Distribute unlawful material
• Violate applicable privacy or data-protection laws
• Violate intellectual property rights
• Circumvent legal or regulatory requirements
• Facilitate criminal activity

3. Prohibited Content

You must not use SAPER services to create, upload, store, transmit, publish, distribute, or otherwise make available content that:

• Is unlawful
• Is fraudulent or materially deceptive
• Infringes intellectual property rights
• Violates another person's privacy rights
• Contains malicious software or code
• Is intended to compromise the security of a system or service
• Contains credentials, authentication secrets, API keys, or other sensitive security information in an inappropriate location
• Encourages or facilitates illegal activity
• Is defamatory, threatening, or intended to cause unlawful harm
• Contains content that violates applicable laws or regulations

SAPER does not generally review all content submitted or stored by users and does not assume responsibility for user-generated content merely because it is stored or transmitted through a SAPER service.

4. Security and System Integrity

You must not attempt to compromise, disrupt, damage, or gain unauthorized access to SAPER systems or services.

Prohibited activities include:

• Unauthorized access attempts
• Credential attacks
• Password attacks
• Exploiting security vulnerabilities without authorization
• Circumventing authentication or access controls
• Introducing malware
• Deploying ransomware
• Distributing viruses, worms, trojans, spyware, or other malicious software
• Performing denial-of-service or distributed denial-of-service attacks
• Intentionally overwhelming SAPER systems
• Interfering with system availability
• Attempting to access another user's account or information
• Monitoring or intercepting communications without authorization
• Scanning systems for vulnerabilities in a manner that could reasonably disrupt services
• Attempting to bypass technical restrictions

If you identify a potential security vulnerability in a SAPER service, please report it through the SAPER Contact page rather than attempting to exploit or publicly disclose the vulnerability.

5. Account Security

Where a SAPER service requires an account, you are responsible for taking reasonable steps to protect your account and authentication information.

You must not:

• Share credentials in an unauthorized manner
• Allow unauthorized individuals to use your account
• Circumvent account security controls
• Use another person's credentials without authorization
• Attempt to obtain another user's credentials
• Store authentication credentials in publicly accessible locations

If you believe that your account or credentials have been compromised, you should take appropriate steps to secure the account and notify SAPER where necessary.

6. Unauthorized Access to Data

You must not access, retrieve, modify, copy, disclose, or use information belonging to another user, customer, organization, or third party unless you have appropriate authorization.

This includes attempting to access:

• Customer records
• Account information
• Private files
• Support tickets
• CRM information
• Payment information
• Internal communications
• API credentials
• Authentication information
• Other restricted data

Authorization must come from the appropriate person or organization and must apply to the specific information and activity involved.

7. Privacy and Personal Information

You are responsible for ensuring that your use of SAPER services complies with applicable privacy and data-protection requirements.

If you collect, upload, store, transmit, or otherwise process personal information through a SAPER service, you must have the appropriate authority and lawful basis to do so.

You must not use SAPER services to collect, process, disclose, or distribute personal information in a manner that violates applicable law or the rights of individuals.

You should collect and provide only the personal information reasonably necessary for the purpose for which it is being used.

SAPER may take reasonable measures to protect personal information within its control, consistent with applicable privacy requirements. Canadian privacy guidance emphasizes appropriate safeguards based on the sensitivity of the information and the risks involved.

8. Intellectual Property

You must not use SAPER services to infringe, misappropriate, or unlawfully distribute another person's intellectual property.

This includes unauthorized use or distribution of:

• Copyrighted works
• Trademarks
• Trade secrets
• Proprietary software
• Licensed materials
• Confidential business information
• Other protected intellectual property

You are responsible for ensuring that you have the rights necessary to upload, transmit, publish, or otherwise use content through SAPER services.

9. Communications and Messaging

Where SAPER services provide email, messaging, marketing, notification, or communication functionality, you must use those features responsibly and in compliance with applicable laws.

You must not use SAPER services to:

• Send unlawful unsolicited communications
• Conduct phishing campaigns
• Distribute malware
• Impersonate another sender
• Misrepresent the identity or purpose of a communication
• Harvest email addresses or other contact information unlawfully
• Circumvent unsubscribe mechanisms
• Continue sending commercial communications where legally required consent has been withdrawn
• Send communications designed to facilitate fraud or abuse

Users are responsible for obtaining and maintaining any consent required for communications they send through SAPER services.

10. Spam and Abuse

You must not use SAPER systems to generate or distribute spam, abusive communications, or other unwanted bulk messages.

This includes using SAPER services to:

• Send large volumes of unsolicited messages
• Purchase or use unlawfully obtained contact lists
• Circumvent spam controls
• Rotate accounts or identities to evade restrictions
• Send misleading or deceptive communications
• Facilitate phishing or credential theft

SAPER may impose reasonable sending, usage, or account restrictions to protect its systems and users.

11. Automation

SAPER may provide automation tools and services.

Automation must be configured and used responsibly.

You must not use SAPER automation services to:

• Conduct unlawful automated activity
• Generate fraudulent transactions
• Circumvent platform restrictions
• Overload third-party systems
• Scrape information in violation of applicable law or third-party terms
• Generate or distribute malicious content
• Send unauthorized communications
• Perform actions that you are not authorized to perform manually

You are responsible for reviewing and monitoring automated workflows that you configure.

12. Artificial Intelligence

SAPER may provide or integrate artificial intelligence and automated decision-support technologies.

Users must not use SAPER AI or automation features to facilitate unlawful activity, fraud, abuse, discrimination prohibited by law, or other prohibited conduct.

Users remain responsible for reviewing outputs and ensuring that their use of AI-generated or automated content is appropriate for the circumstances.

Where AI functionality processes personal information, users must ensure that they have appropriate authority to provide that information for processing.

13. Financial and Payment Activity

You must not use SAPER services to facilitate fraudulent, unauthorized, or deceptive financial activity.

This includes:

• Unauthorized payment transactions
• Payment-card fraud
• Money laundering
• Fraudulent fundraising
• Financial impersonation
• Unauthorized use of another person's financial information
• Circumventing payment-provider controls

SAPER may rely on third-party payment processors and other financial service providers to process transactions.

14. Abuse of Resources

You must not use SAPER services in a manner that unreasonably consumes system resources or negatively affects service availability for other users.

This may include:

• Excessive automated requests
• Resource-intensive processes unrelated to the intended service
• Deliberate attempts to consume disproportionate storage or computing resources
• Attempts to interfere with system performance
• Repeated activity designed to circumvent usage limitations

Reasonable usage limits may be applied to protect service reliability and availability.

15. Circumvention

You must not attempt to circumvent restrictions imposed by SAPER or applicable service providers.

This includes attempting to bypass:

• Account restrictions
• Usage limits
• Authentication controls
• Security controls
• Subscription restrictions
• Access controls
• Technical safeguards
• Rate limits
• Other reasonable restrictions

16. Third-Party Services

SAPER services may interact with or integrate with third-party services.

Your use of those services remains subject to the applicable third party's terms, policies, and requirements.

You must not use a SAPER integration to circumvent a third party's restrictions or use the third party's services in a manner that violates applicable law or the third party's terms.

17. User Responsibility

You are responsible for activity conducted through your account or under your authorization to the extent permitted by applicable law.

If you allow another person or organization to access a SAPER service through your account, you are responsible for ensuring that their use complies with applicable terms and policies.

For organizational accounts, administrators may be responsible for managing users and access permissions within their organization.

18. Reporting Abuse

If you believe that a SAPER service is being used in violation of this Acceptable Use Policy, please report the matter through the SAPER Contact page.

Where possible, include enough information for SAPER to understand the issue, such as:

• The affected service
• Relevant account or organization information
• A description of the activity
• Relevant dates or times
• Supporting information or evidence

Do not include passwords, API keys, authentication secrets, or other sensitive credentials in an abuse report.

19. Enforcement

SAPER may investigate suspected violations of this policy.

Depending on the circumstances, SAPER may take reasonable action, including:

• Requesting that prohibited activity stop
• Removing or restricting access to content
• Limiting service functionality
• Restricting automated activity
• Suspending an account
• Terminating access to a service
• Preserving relevant information
• Cooperating with lawful requests from authorities
• Taking other measures reasonably necessary to protect SAPER, its users, customers, systems, or third parties

SAPER will consider the circumstances and applicable law when determining an appropriate response.

Nothing in this policy requires SAPER to monitor all activity or content.

20. Emergency and Security Measures

SAPER may take immediate action where reasonably necessary to address an active security threat, significant abuse, fraud, unauthorized access, or other activity that presents a substantial risk to SAPER, its users, customers, or third parties.

Where appropriate and legally permitted, SAPER may provide notice after protective measures have been taken.

21. No Guarantee of Enforcement

SAPER's failure to immediately detect or respond to a violation does not constitute a waiver of its rights under this policy or any applicable agreement.

SAPER may enforce this policy at any time.

22. Changes to This Policy

SAPER may update this Acceptable Use Policy from time to time to reflect changes in our services, technology, legal requirements, security practices, or business operations.

When changes are made, SAPER will update the Last Updated date at the top of this document.

Where required by applicable law, SAPER will provide additional notice.

23. Relationship to Other Terms

This Acceptable Use Policy supplements the SAPER Terms of Use.

Specific SAPER products, platforms, subscriptions, or services may have additional acceptable-use requirements.

Where a product-specific policy imposes additional restrictions, those restrictions apply to the applicable service.

Nothing in this policy is intended to limit rights or protections that cannot legally be waived or restricted.

24. Contact

Questions or reports concerning this Acceptable Use Policy may be submitted through the SAPER Contact page.

Last Updated: August 18, 2026

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